![]() We do not currently offer exchanges for items you wish to return for a different item or size. Please note we are unable to provide a refund or compensation for products bought from another retailer other than please return your purchase to the retailer you made your purchase from. If the item has been worn, the product must undergo inspection before a credit is made to your credit card. Please contact us for further instructions on returning merchandise that you believe is suffering a problem. Please contact our customer service team at you believe you received a faulty product or received an incorrect item/size. PRODUCT RETURN FOR FAULTY OR RECEIVED INCORRECT ITEM/SIZE ![]() How long will it take to receive credit into my account?įor UK orders, as there will be time delay for your return to reach our warehouse, and time allowed to process your return, please allow 2 weeks for a refund to be credited to your account. ![]() We would advise that you gain Proof of Postage and retain this until you have received your refund. You are required to take the items to a local Post Office with a return label attached to the outer carton that the goods arrived in. We reserve the right to refuse your return or charge a final fee for damaged shoe boxes that are not in resalable condition. Please ensure you take care when returning your product. Please return footwear in the original shoe box with all tags and packaging in place. Your order number can be found on the invoice and packing note sent to you in the shipment and order confirmation e-mail (e g.
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